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Quality Assurance Coordinator

Cennox has built a name and reputation for excellent service. We set ourselves apart by being an end-to-end solution to our clients' ATM and conventional bank equipment needs.To ensure our work is upholding the standard of excellence we desire, we depend on a top-notch Quality Review Team. 

Cennox is currently seeking a new member for our Quality Review Team. The Quality Review department is an internal unit focused on ensuring the quality of the work we do for our customers as well as the completion of all necessary documentation and the meeting of any additional requirements in a timely manner.

If you possess excellent attention to detail, professional written/verbal communication skills, and problem solving and decision making capabilities, we want you on our team. We need a motivated self-starter with the ability to work independently and efficiently with moderate supervision. Someone who understands the importance of meeting deadlines and, of course, enjoys being part of a team, would be our ideal candidate!

Starting compensation is DOE

 General Duties:

  • Review photos and work orders sent in by the technicians working in the field to ensure accuracy and compliance
  • Answer phones and communicate/troubleshoot with our field staff
  • Occasionally attend the front desk and carry out receptionist duties
  • Complete other duties as assigned

  Requirements:

  • High school diploma or equivalent
  • Knowledge of standard office practices
  • Demonstrated organizational and multi-tasking skills
  • Ability to meet deadlines in a busy environment
  • High level of attention to detail
  • Capability to sit and stay focused for long periods of time
  • Demonstrated skill in operation of computers and keyboarding, including typing 45wpm, knowledge of MS office products, e-mail, and ability to learn specialized software programs
  • Proficiency in Excel a must

Benefits Available:

  • Eligible to enroll in health, dental, vision, and life insurance after 90 days of employment
  • Eligible to enroll in 401K after one year of employment
  • Eligible for sick and paid vacation after a waiting period

 

Schedule: 40 hours/wk- Monday through Friday, shifts scheduled between 6am and 6pm*

*some flexibility is available for schedules.

See our website, www.cennox.com, for more information.

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