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Coin Wrap Maintenance Technician

Cennox is a global company that specializes in providing end-to-end service solutions for the banking industry. We specialize in ATM and bank equipment maintenance and alarm and electronic security system inspections, tests, and installations. We strive to provide our customers and our workforce with innovative solutions to help get the job done efficiently and to the highest quality standard. We are currently looking for a new member of our U.S. Bank Services team in the Memphis area.

Position Summary:
Responsible for performing both preventative maintenance and reactive maintenance on coin wrap machines. This will include cleaning, fixing jams, replacing parts, diagnosing issues, etc. Training for specific equipment will be provided, as will all necessary parts and equipment. Estimated volume of work will average 39 calls per month, each call taking an average of 4 hours to complete.


Compensation: Starting at $20 per hour

Duties and Responsibilities:

  • Perform preventative maintenance on coin wrap machines. This will include cleaning, oiling, and calibrating the machines and replacing worn parts and all belts
  • Schedule preventative maintenance based on agreed upon schedule
  • Complete service calls, conducting repairs needed to make machine operational
  • Respond to service calls within a 4-hour window
  • Complete service call repair within 6 hours of arrival on site
  • Manage all inventory of tools and parts, including keeping a stock of parts on-hand
  • Complete jobs and paperwork correctly and in the required time frame
  • Performs other duties as assigned

Skills/Requirements:

  • Aptitude for mechanical work, electrical knowledge would be a plus
  • Must be capable of extensive travel, with some overnight stays required depending on workload
  • Smart-phone familiarity and technologically savvy
  • Must have on-call availability, M-F, 8:00 AM to 5:00 PM
  • Experience with mapping and routing applications such as MapPoint or Google Maps
  • Good organizational skills
  • Ability to interpret written instructions and documents
  • Ability to learn through telephone training
  • Ability to work independently
  • Must possess troubleshooting skills to handle problems alone with very little outside assistance
  • Ability to communicate and provide excellent customer service
  • Valid driver's license and reliable vehicle that will be used for work travel
  • Appropriate liability insurance to perform work in the area
  • Criminal Record Search must pass our customer’s requirements

Physical Requirements:

  • Ability to lift and move 40 or more pounds
  • Ability to work indoors and outside (including during in-climate weather)
  • Ability to stand for long periods of time
  • Ability to sit and drive vehicle with extensive travel
  • Ability to climb, bend, stoop, and reach freely
  • Vision correctable to 20/20

Benefits:

  • Eligible to enroll in health, vision, dental, and life insurance after 90 days of employment. 
  • Eligible to enroll in company 401K after one year of employment
  • Company provides all necessary tools, parts, and equipment
  • Company provides uniform and smartphone 

To learn more about Cennox, visit our website! www.cennox.com

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