Accounts Receivable Supervisor

Remote
Full Time
Accounting
Senior Manager/Supervisor

Key Responsibilities:
            Managing the AR Team:

    • Build a strong AR Team by hiring and analyzing new staff members.
    • Supervise and train accounts receivable clerks or specialists.
    • Assign tasks, set goals, and monitor team performance.
           Invoicing and Billing:
    • Ensure that customer invoices are issued correctly and on time.
    • Monitor a variety of billing portals for accuracy in invoicing and reconcile any discrepancies.
            Collections:
    • Develop and enforce collection policies and procedures.
    • Contact customers with overdue accounts and negotiate payment arrangements.
    • Escalate severely overdue accounts to collections agencies or legal action if needed.
            Cash Application:
    • Oversee the accurate posting of incoming payments to customer accounts.
    • Ensure proper handling of partial payments, discounts, and chargebacks.
            Customer Relationship Management:
    • Address and resolve disputes related to billing or payments.
    • Maintain positive relationships with customers while enforcing payment terms.
            Reporting and Analysis:
    • Monitor aging reports (A/R aging) to track unpaid invoices.
    • Analyze data to identify trends, risks, and opportunities to improve cash flow.
    • Prepare reports for senior management on collections performance and AR aging.
            Process Improvement and Compliance:
    • Implement systems or procedures to streamline AR processes.
    • Ensure compliance with relevant laws, accounting standards, and internal policies.

Skills and Requirements:
  • Excellent English oral and written communication skills with the ability to present information effectively and efficiently.
  • Billing Portals and Oracle experience preferred.
  • Ability to learn specialized software programs and navigate company databases
  • Great knowledge of Microsoft Office (Word, Outlook, Excel}  
    • ​​​​​​​​​​​​​​V-look ups, pivot table skills required
  • Ability to work in a fast-paced environment and interface well with field personnel, managers, and customers.
  • Proven ability to multi-task and manage timelines and deadlines.
  • Ability to work independently with minimum supervision.
  • Experience and Education: Minimum 5 years’ experience in Accounts Receivable and 3 years in managing and hiring new staff. Bachelor’s degree in business, finance, or accounting experience a plus.

Physical Requirements:
  • Vision correctable to 20/20
  • Finger dexterity for keyboarding and computer usage
  • Ability to sit and stay focused for long periods of time
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