Cennox

Repair Depot Supervisor

Alpharetta, GA - Full Time

Repair Depot Supervisor


Position Summary:
The Repair Depot Working Supervisor is a hands-on leader responsible for the day-to-day execution and oversight of repair, refurbishment, and reverse-logistics activities within the ALP repair depot. This role works directly alongside technicians while also supervising workflow, quality, inventory handling, and adherence to standard operating procedures.  

The ideal candidate is a working leader-comfortable performing repairs and diagnostics--while also managing priorities, coaching technicians, and ensuring operational targets are met.  

Key Responsibilities :

Operational Execution (Hands-On)  

  • Perform repair, refurbishment, and functional testing of equipment in accordance with SOPs and OEM standards 
  • Troubleshoot failed units and determine refurb vs scrap disposition 
  • Process RMAs, DOA returns, and core returns accurately and timely 
  • Support teardown, parts harvesting, and material recovery activities 
  • Ensure proper staging, labeling, and movement of inventory within the depot  

Supervision & Daily Leadership  

  • Lead and support a team of repair technicians through daily workload execution 
  • Assign work, balance queues, and manage WIP to meet turnaround time targets
  • Provide on-the-floor coaching, training, and quality feedback 
  • Serve as the first point of escalation for repair issues, quality concerns, or process gaps 
  • Ensure compliance with safety, quality, and inventory control procedures 

Inventory & Process Control  

  • Ensure accurate consumption, tracking, and return of parts in the ERP system 
  • Partner with Inventory Control on cycle counts, audits, and discrepancy resolution 
  • Enforce core return, DOA handling, and non-repairable disposition processes 
  • Identify process inefficiencies and recommend continuous improvements 

Performance & Communication  

  • Track daily throughput, backlog, and aging work 
  • Communicate status, risks, and needs 
  • Support KPI reporting related to turnaround time, quality, recovery value, and labor efficiency 
  • Assist with onboarding and training of new depot personnel 

Qualifications:  

Required  

  • 5+ years of experience in repair, refurbishment, manufacturing, or technical service operations 
  • Prior experience leading or supervising technicians in a hands-on environment 
  • Strong mechanical, electrical, or electromechanical troubleshooting skills 
  • Experience with inventory systems, RMAs, and reverse logistics processes 

Preferred  

  • Experience with ATM,SmartSafes, or similar electromechanical equipment 
  • ERP experience (Oracle Fusion preferred) 
  • Lean, Six Sigma, or continuous improvement exposure 
Apply: Repair Depot Supervisor
* Required fields
First name*
Last name*
Email address*
Location *
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Who referred you to this position? Enter their first and last name here.
Desired salary*
References: Please enter names and contact information:
Do you agree to receive mobile messages regarding the status of your job application at the phone number provided? *Message frequency varies. *Message and data rates may apply.*
Have you ever been employed by Cennox or any of the listed companies below?

Bancsource, FireKing, Sterling Bank Services, Mick's Vault Works, National Safe and Security*
If you answered yes to the previous question, please select which company.
Are you currently under a non-compete agreement with your current or previous employer?*
Do you have Contractor Sourcing experience in Construction?*
Human Check*