Cennox
Accounts Receivable Supervisor
Accounting - Remote - Full Time
Key Responsibilities:
Managing the AR Team:
- Build a strong AR Team by hiring and analyzing new staff members.
- Supervise and train accounts receivable clerks or specialists.
- Assign tasks, set goals, and monitor team performance.
- Ensure that customer invoices are issued correctly and on time.
- Monitor a variety of billing portals for accuracy in invoicing and reconcile any discrepancies.
- Develop and enforce collection policies and procedures.
- Contact customers with overdue accounts and negotiate payment arrangements.
- Escalate severely overdue accounts to collections agencies or legal action if needed.
- Oversee the accurate posting of incoming payments to customer accounts.
- Ensure proper handling of partial payments, discounts, and chargebacks.
- Address and resolve disputes related to billing or payments.
- Maintain positive relationships with customers while enforcing payment terms.
- Monitor aging reports (A/R aging) to track unpaid invoices.
- Analyze data to identify trends, risks, and opportunities to improve cash flow.
- Prepare reports for senior management on collections performance and AR aging.
- Implement systems or procedures to streamline AR processes.
- Ensure compliance with relevant laws, accounting standards, and internal policies.
Skills and Requirements:
- Excellent English oral and written communication skills with the ability to present information effectively and efficiently.
- Billing Portals and Oracle experience preferred.
- Ability to learn specialized software programs and navigate company databases
- Great knowledge of Microsoft Office (Word, Outlook, Excel}
- V-look ups, pivot table skills required
- Ability to work in a fast-paced environment and interface well with field personnel, managers, and customers.
- Proven ability to multi-task and manage timelines and deadlines.
- Ability to work independently with minimum supervision.
- Experience and Education: Minimum 5 years’ experience in Accounts Receivable and 3 years in managing and hiring new staff. Bachelor’s degree in business, finance, or accounting experience a plus.
- Vision correctable to 20/20
- Finger dexterity for keyboarding and computer usage
- Ability to sit and stay focused for long periods of time
Cennox is an Equal Opportunity Employer.
We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Notice on Use of AI in Hiring
As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application.
E-Verify
Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit www.e-verify.gov.
